Our Client recently purchased several new companies and embarked on a new venture to aggressively grow its product acquisition pipeline.
They sought a scalable, enterprise class solution to address issues with product unit measurement, current manual processes, product management and logistics.

Our Solution and Key Results:

Troy Consulting worked across business units to drive alignment of goals and manage collaboration to achieve the best outcomes. Key deliverables include supporting the finalization of the acquisitions; oversight of ongoing operations across the different platforms; leadership of cross-functional teamwork; and the development of an end-to-end integrated solution for IT infrastructure, end point and security.

Key Competencies Required:

• Process & Tool Definition/Design/Implementation
• KPIs/Metrics/Scorecard
• Governance Framework
• Communications Management
• Stakeholder Management
• Change Management
• Risk Mitigation
• Training
• Process Optimization//Streamlining

A Microsoft Dynamics 365 solution to bring operational excellence, compliance improvements and more visibility in Procure to Pay and Central Processing Center processes within a global for-profit thrift store retailer.

Our Solution and Key Results:

Design, configuration and implementation of the corporate Microsoft Dynamics 365 solutions to include:

• Designing, testing and implementing a solution to address clients Procure to Pay (P2P) processes to gain efficiencies
• Designing the Central Processing Center (CPC) processes which includes sourcing and inventory management for both donated goods and new product business
• Offering guidance and input on all matters pertaining to Microsoft Dynamics or Dynamics 365/AX upon request

The 10th largest public utility in the United States sought support for a solution to operationalize a repeatable, user-friendly automated intake process to support the assessment, prioritization and tracking of capital project requests.

Our Solution and Key Results:

Conduct a Current State Assessment to generate clear Findings, Conclusions and Recommendations that led to the development of Current and Future State Process Flows. We developed a Governance Framework to drive approvals as well as Design Requirements and the Delivery Operations Plan for an automated Project Intake Solution.

Core Competencies Required:

• Project Management and Excellence
• Business and Design Requirements Design and Documentation
• Cross-Team Collaboration

Key Technology Competencies:

• Visio
• Microsoft Forms
• Power Automate
• SharePoint Online

The people, processes and technology to implement a managed service to facilitate and guide Store Business Contacts through the contracting process, Purchase Order process, and all other supplier management activities to improve compliance and reduce the overall cost of legal review.

Our Solution and Key Results:

We utilized deep Contracting Experience, Program/Project Excellence; Process Re-engineering and Operational Management and Optimization strategies to create a proven, repeatable, measurable and transferable managed services contracting business model (supported by Troy Consulting for 10+ years). We increased efficiency, time, and cost savings - 100% legal review down to 40%; Serve as Central liaison for Corporate contracting support, and compliance; and designed and developed new solutions for Request Intake (ticketing), storage, search, and Power BI dashboard reporting.

A data-focused approach to measure the impacts of different sales model variables. Reduce the time required to pull fragmented data for annual blueprint creation of sales models.

Our Solution and Key Results:

Centralized and comprehensive data models of sales metrics, sales pipeline, seller coverage, consumption usage, and predictive analysis across different corporate organizations in order to make effective methods to prioritize key customers and model the required headcount for the coming fiscal year. PowerBI dashboards to visually represent all data modeling. Analysis of seller and account performance KPIs and previous year’s sales model learnings.

Core Capabilities Required:

• Data Analysis
• PowerBI
• SQL
• Data Visualization
• Executive Presentations