Managed Business Services
We develop, implement and manage services based on a clear strategic view of your people, process and/or technology needs. We deliver customized solutions to handle regular business operations allowing you to enable your internal teams to focus on more strategic and core competencies. We provide availability, efficiency and productivity.
Our professional staff provides top-quality business desk services that your business can depend on.
All Managed Services include:
-
- Service Level Agreements
- KPI Development and Management
- Contingency Plans
- Volume Management Plans
- Transition Plans
- Status Reports
- Client Reviews
We are able to develop new, customized services for your organization through a thorough review of your existing processes and facilitated session management to understand your future state goals and processes. We work with you to develop recommendations and develop customized Managed Services that enable your internal staff to focus on more strategic and innovative challenges while we handle day to day operational support.
In addition to fully customized services, we offer 2 out of the box key services that can be customized to support your specific business needs:
Contracting Process Development & Management
We provide Managed Services to facilitate and guide Legal, Real Estate and Facilities and Business Contacts through internal contracting processes and other third-party supplier management activities. We have extensive experience supporting Legal and Real Estate and Facilities organizations with contract template management, contract management, contract review and approval processing, design and development of customized contracting processes and tooling and day to day procurement operations.
Retail Stores Operations Support
We provide Managed Services to support License & Permit processing and management for Retail Store Operations. We have extensive experience with Licensing and Permit process management, issue management and resolution, obtaining accurate and timely status of Retail Store licenses and permits and managing license/permit databases to ensure license/permit type, license number, renewal dates, and expiration dates are available and tracked and managed for compliance purposes.